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Depositing Inmate Funds.docx
Depositing Inmate Funds
Jail Correspondence and Visitation 

There are many rules that govern the custodial care of inmates. Inmate visitation is no exception. Listed below you will find general visitation information.

Inmate Visitation is held at the following times Monday through Sunday excluding Thanksgiving and Christmas Day:

7:30 am to 10:30 am

12:00 pm to 4:00 pm

5:00 pm to 7:00 pm


ADULTS: Either a current and valid:

  •       state identification card
  •       military identification
  •       passport, or
  •       state driver license. 

No photocopies will be honored.

 JUVENILES (under 18 years old): All visiting juveniles must be accompanied by a parent or legal guardian and present either an original or certified copy of the juvenile’s birth certificate from “The Department of Vital Statistics,” that shows the names of the parents.  Certificates of birth from a hospital and birth certificates stamped “Not a Certified Copy,” or that lack the raised seal, are not considered proper identification. No photocopies will be honored.

If you are not the natural parent, you must also present one of the following:

·          Legal guardianship paperwork or

        A notarized statement containing the following information:  The date of the visit, the name of the juvenile you are bringing, the name of the visitor accompanying the juvenile, the name of the inmate to be visited, and the printed name and signature of the parent granting this juvenile the visit.



Our Central County Jail Facility visitation entrance is located on the east side of our Facility:
2390 Bob Phillips Road, Bartow, Florida.

 Visitation is by appointment. Call: 863.534.6153


Our South County Jail Facility visitation entrance is located at: 1103 U.S.Hwy. 98 West, Frostproof, Florida.

 Visitation is scheduled on a first come/first served basis at the SCJ Visitation Window

View Larger Map
View Larger Map

Please call (863) 534-6300 to verify your inmate’s location.

Inmate Mail Correspondence: All inmate mail should be sent to Polk County Jail, 2390 Bob Phillips Road, Bartow, FL 33830-3137 (Please include the inmate's booking number.) Mail with excessive artwork, lipstick, or gang related/safety sensitive markings or messages, will be returned to sender. All inmate mail will be searched for contraband and safety-sensitive materials.


Inmate Telephone System:

The PCSO has a collect calling system for inmate use provided by Global Tel-Link (GTL). The system allows inmates to make collect calls. No incoming calls can be received by the inmates. To establish an account with Global Tel-Link, contact them at 1-877-650-4249.

Inmate Money:

On July 7, 2014, the Polk County Sheriff’s Office implemented a new inmate accounting software package.Deposits can be made by any method below:

1.      Deposit funds using a credit/debit card over the internet

-          go to to create an account to track all of your deposits from the convenience of your home, available 24 hours / 7 days a week

-          keep track of all deposits you have made

-          a convenience fee applies


2.      Deposit funds using a credit/debit card over the phone

-          Call toll-free   (866) 394-0490, available 8:00 a.m. - 5:00 p.m., Monday through Friday           

-     (A convenience fee applies)

3.      Deposit funds using cash and/or a credit/debit card at the new lobby kiosks located at Central County Jail and South County Jail

-          Central County Jail is located at 2390 Bob Phillips Road, Bartow

Hours: Open 24 hours per day

-          South County Jail is located at 1103 U.S. Hwy 98 West, Frostproof

Hours:  Monday – Sunday, 7:30am -10:30am, 12:00pm – 4:00pm, 5:00pm -7:00pm

-          Lobby kiosks accept cash, MasterCard and Visa credit and debit cards

-          a convenience fee applies


4.      Send a money order by mail* to:

(Inmate’s Name-First, Last) and (Booking Number)

C/O Polk County Jail

2390 Bob Phillips Road

Bartow, FL  33830-3137

-          A 7-day hold will be placed on money orders received on the same day that total over $100.  No personal checks will be accepted.

*A *7-day hold will be placed on money orders received on the same day that total over $100.  No personal checks will be accepted.

Inmate Accounts may be reached at 863.298.6528

Make money orders payable to the inmate and be sure to include his/her booking number. If you do not know the booking number of the inmate, you can look it up here , or call the information line at (863) 298-6200. This will eliminate any problems if more than one inmate has the same name.