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Records Processing Unit 
 

Records Processing Unit

1891 Jim Keene Blvd.

Winter Haven, FL 33880

863-298-6300

The Records Processing Unit is responsible for recording, retrieving, and storing case files; and to service law enforcement agencies and process public records requests.   

The Records Processing Unit maintains all incident reports generated by the Sheriff’s Office, and assists the public by locating incident reports and researching past incidents.  In addition, personnel within the Records Processing Unit maintain jail inmate files and arrest information for criminal background screening; prepare records for preservation and storage; and process digital media, print mug shots, and enter photo information into the agency’s computer system.  All PCSO records are maintained per the Florida Department of State Records Management Records Schedule and can be retrieved to assist with public and law enforcement requests.    

The Records Processing Unit has several areas that include Criminal Records, the Photo Lab, the Micrographics/PCSO Archives, and the Records Public Window Office.

  • The Criminal Records office maintains jail inmate files and arrest information for criminal background screening.  This unit also prints booking photos and photo packs for suspect identification upon request.
  • Duties of records specialists in the photo lab include processing digital media cards, printing mug shots, and entering photo information into the computer.  These records specialists also handle all requests from the State Attorney's Office, Public Defender, and the public.
  • The Micrographics/PCSO Archives office consists of preparing records for preservation on microfilm and records storage.  These records include incident reports, criminal records, personnel records, fiscal records, etc. 
  • The Records Public Window office accepts payment for public requests.  These public requests include copies of incident reports, criminal history/background checks, photos, etc.  

Records Quality Control Unit

The Records Quality Control Unit performs the function to review all reports generated by the Polk

County Sheriff’s Office to ensure the reports meet the requirements set forth by the Florida Department

of Law Enforcement for uniform crime reporting purposes.  In addition, the members of the Records

Quality Control Unit complete data entry of citations issued by the Polk County Sheriff’s Office and

pawn tickets.