Date: March 1, 2000 "For Immediate Release"
To: News Media
From: Sheriff Lawrence W. Crow, Jr.
Media Contact: Sterling Ivey, 863 534-6377 or 819-0221 pager
Sheriff's Office Has New Automated Notification/Warning System

The Polk County Sheriff's Office has a new automated telephone system known as "The Communicator," that directly dials telephone numbers with prerecorded messages. The Communicator, from Dialogic Communications Corporation (DCC), is a personal computer-based system that notifies designated police, fire, medical, corrections, and/or area residents via telephone, regarding specific emergency conditions or other general information. Currently, within 21 minutes, the Communicator can reach 1,000 people with a 30-second message.

The Sheriff's Office will be using the system for announcements such as neighborhood watch and business watch meetings and crime trend alerts. The system will be used in cooperation with the Polk County Emergency Management Division for disaster preparedness or evacuation information. The system is able to provide timely warnings and alerts with simple point and click options and easy to read pull down menus. With the Communicator, a message can be targeted to a specific neighborhood, or certain group of individuals within the county.

The computer can place outbound telephone calls to Sheriff's Office personnel asking them to respond to an emergency. The computer will then describe what type of situation exists, instructions on how to respond, and inquires to their response time. This system generates a more timely notification process.

The system will allow the Sheriff's Office to notify neighborhoods and businesses of current crime trends and prevention measures. This system will enhance the Sheriff's Office ability to save time, save lives and protect property. If you would like more information about the Communicator system, or would like to include your neighborhood, please feel free to contact the Sheriff's Office Community Services Section at 534-0980.

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Distribution: Undersheriff, Division Commanders, Communications, News Media

A text only version of this release is also available.

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