March 26, 2002
Lawrence W. Crow, Jr.
or 502-8262 pager
PCSO; First Law Enforcement Agency In State To Earn Public Safety Communication Accreditation
On March 23, 2002,
the Polk County Sheriff's Office became the first law enforcement agency
in Florida and only the second Sheriff's Office in the nation to earn the
Public Safety Communication Accreditation (PSCA) from the Commission on
Accreditation for Law Enforcement Agencies , Inc. (CALEA).
In order to attain the highly regarded and broadly recognized PSCA, the
Polk County Sheriff's Office 911 Communication Center had to meet 214
requirements. These standards require the Sheriff's Office to meet the
highest level of professionalism when dealing with citizens who are
In a letter submitted to Polk County Sheriff Lawrence W. Crow, Jr.,
Sylvester Daughtry, Jr., the Executive Director of CALEA states, On
behalf of the Commission on Accreditation for Law Enforcement Agencies,
Inc., we commend you and the Polk County Sheriff's Office for
demonstrating commitment to professional public safety communication in
policy and procedure.
According to Polk County Sheriff's Office Colonel Grady Judd, Jr., The
first contact people have during an emergency is our 911 Communication
Center. It is exceptionally important that rules, regulations and
processes are in place to ensure prompt professional service. We our proud
of our 911 Communication Center's accomplishments, and now an independent
and neutral international accreditation board has recognized the quality
of our work. This accreditation further demonstrates that our primary goal
is to provide exceptional service to the citizens of Polk County.
By earning its latest accreditation, the Polk County Sheriff's Office
joins an elite group of law enforcement agencies in the nation as a six
star accredited agency. In fact, of the 305 law enforcement agencies in
Florida, only two other agencies have six accreditation stars.
Prior to the PSCA, the Sheriff's Office had earned state accreditation
from the Commission for Florida Law Enforcement Accreditation (CFA),
international accreditation from the Commission on Accreditation for Law
Enforcement Agencies, Inc. (CALEA), detention accreditation from the
Florida Corrections Accreditation Commission (FCAC), health care
accreditation from the National Commission for Correctional Health Care (NCCHC),
and national purchasing accreditation from the National Institute of
Governmental Purchasing (NIGP).